Your feedback helps shape our products. But feature requests have come to us through many different channels over the years, and it hasn’t always been easy to know what happened to your request once you shared an idea.
That’s why we’re launching the Solace Ideas Portal.
The Ideas Portal gives you a dedicated place to submit product ideas, see what other customers are requesting, and track progress through a transparent review process. And this time, there’s a real process behind it .
Watch this video for a quick introduction.
What you can do
- Submit ideas directly to the product team
- Vote on ideas that would unblock your work
- Follow status changes with automatic notific ations
- Browse by product area to see what’s on th e radar
Every idea is reviewed by a named Product Manager. Every status has a timestamp. If an idea hasn’t progressed within a year, it’s automatically closed rather than left to sit indef initely.
Why submit yourself
When an idea comes from you directly, it carries your name, your vote, and your context. Other community members can see it, add to it, and vote on it. That’s a real signal in our plannin g process.
If the idea is submitted on your behalf, it shows up as coming from Solace, which dilutes that signal and means you won’t receive automat ic updates.
How it works with support
The portal is for feature requests only. Bugs and anything needing urgent attention still go through support. If support determines something is a feature request rather than a defect, they’ll point you here so it reaches the right people.
Before you submit
Search first. If a similar idea already exists, voting on it and adding your specific use case is more powerful than a separate submission. It consolidates the signal and makes the case stronger.
Log in at ideas.solace.com with your Solace ID. Same credentials, no new account needed. Have questions? The full FAQ is at ideas.solace.com.