Unable to View QA Tenant Insights in Datadog for Solace Advanced Event Mesh

Hi everyone,

We have Solace Advanced Event Mesh (AEM) integrated with Datadog for monitoring.

For our Development (DEV) tenant, we are able to view all the required insights, logs, and metrics in Datadog. The integration appears to be working correctly, and the DEV organization has already been configured in Datadog.

However, when we switch to our Quality Assurance (QA) tenant, we are unable to see any logs or metrics in Datadog.

My question is:

  • Does each Solace AEM organization/tenant (such as DEV and QA) need to be configured separately in Datadog?

  • If so, what is the recommended process for onboarding an additional AEM organization to an existing Datadog account?

  • Are there any additional configurations or permissions that need to be enabled on the QA tenant for metrics and logs to be exported?

Has anyone encountered a similar situation? Any guidance or documentation would be greatly appreciated.

Thank you!